9 Benefits of a Microsoft Teams Phone Integration
Microsoft Teams has hit 320 million daily active users, about 80 percent of Microsoft 365 subscribers, according to a recent study. Integrating your business phone system with Microsoft Teams becomes very enticing when you think about these numbers and just how many businesses and users are working with Microsoft products, i.e. Teams. Since the chances […]
Secure Long-Term Success by Leveraging Voice for Pest’s AI Retention Platform
AI retention platform is no longer a novelty promising future technologies. Today, over 50 percent of companies plan to incorporate AI technologies in 2024, and 77 percent are using or exploring AI. Voice for Pest is a trailblazer in the pest control industry, having recently launched groundbreaking AI-powered features. By leveraging these innovations, pest control […]
How AI-Driven Lead Management Revolutionizes Pest Control Sales Strategies
AI is a growing tool quickly being adopted by every industry that can benefit from its application. Researchers expect the AI market to reach $407 billion by 2027, up from $86.9 billion in 2022. A significant 64 percent of businesses expect AI to increase their overall productivity. Even the pest control business may benefit from […]
The 5 Key Benefits of Branded Caller ID
During the hustle and bustle of running a business, sometimes we forget that the little things make all the difference. One of those little things? Branded caller ID. It might seem like a minor detail, but trust us, it packs a powerful punch when it comes to boosting your business. In a previous blog, we […]
What Is Branded Caller ID and Can It Help My Business?
Ever feel like you’re always leaving voicemails but never getting through to the actual customer? You’re not alone! Over 94 percent of phone calls these days go straight to voicemail because customers don’t recognize your number, and 80 percent of Americans don’t answer calls from numbers they don’t recognize. Thanks to branded Caller ID, you […]
3 Key Benefits of a Contact Center in the Pest Control Industry
You’re out there battling bugs, rodents, and all sorts of critters every day, keeping homes and businesses safe from unwanted invaders. But let’s face it, managing customer inquiries, scheduling appointments, and resolving issues can sometimes feel like a never-ending battle, too. But thankfully, a solid contact center can make all the difference. Just keep scrolling […]
What Is the Role of a Contact Center in Business?
The way customers expect to be treated is changing. We’re living in an era where people want to connect with businesses on their terms, using their preferred channels, and they expect these connections to happen 24/7. Meeting these expectations is not just a luxury but a necessity for any business wanting to thrive. What is […]